Who we can help

The Community Access Program helps residents (with priority given to those aged 18-36) in navigating available services and providing case management practices that ensure timely and appropriate service referrals.

How we can help

Service navigation

Service navigators can support you to access community services, tools, training and resources.

Services are available at the Hervey Bay Community Centre, as well as drop-in session on Wednesday mornings at the Salvation Army Hall, 100 Bazaar St, Maryborough. We can help you with:

  • Assistance with forms and linking with services
  • Transport to linked services
  • Information and referrals
  • Advocacy for Services and Programs
  • Linking with mental wellbeing support
  • Support & resources to reduce social isolation
  • Financial & Digital Literacy assistance

Financial literacy

Do you need some help to better understand your budget and learn new ways of budgeting your money?

We provide one-on-one support to work through your household budgeting.

Sessions are held every second Thursday morning, at the Hervey Bay Community Centre, 22 Charles Street, Pialba.

Bookings are essential.

Request an appointment

Digital literacy

We provide one-on-one support with:

  • Mobile phone and device use.
  • Microsoft Office products.
  • Introduction to Artificial Intelligence (AI), eg ChatGPT.
  • Discussion about scams and other cyber threats.

Free sessions are held each Wednesday and Thursday at the Hervey Bay Community Centre.

Bookings are essential.

Request an appointment

Other services available

Get in contact Community Outreach $20 Boss

Community Access Program is funded by the Department of Social Services.