How we help

The Seniors Legal and Support Service is a community service providing free and confidential legal advice and counselling support for seniors 60 years and over in the Fraser Coast community who are experiencing, or are at risk of, elder abuse, mistreatment or financial exploitation. Services include legal advice, representation and information, short term counselling, advocacy, referral and community education.



Elder abuse is any act within a relationship of trust which results in harm to an older person.

"We use a multi-disciplinary approach which promotes a tailored and holistic response to the needs of older people at risk. The service provides a mix of centre based assistance, telephone support, home visits and flexible outreach to ensure vulnerable seniors can access support. All interventions seek to promote the independence, safety and security of seniors and to minimise risk of further harm".




The service can provide information, advice and support including:-

  • Short term counselling / advocacy
  • Advice on your legal rights
  • Information and referrals to other support, legal and consumer services
  • Community education

The Seniors Legal and Support Service is funded by the Department of Communities, Child Safety and Disability Services and managed by the Hervey Bay Neighbourhood Centre Inc.

The Seniors Legal and Support Service is aligned with community legal services across Queensland and around Australia.  It is accredited and certified by the National Association of Community Legal Services (NACLC) for quality assurance.  

The NACLC logo and trademark displayed by our service identifies endorsement by NACLC as:

  • A member of our State association
  • A member of the group insurance scheme and compliant with risk management and financial management standards
  • Subject to quality peer review

The accreditation and certification process is in place to ensure the public can be confident about the quality of service they can expect to receive from a certified Community Legal Centre.


Contact us

The Seniors Legal and Support Service is located at:

Shop 6, 16 Torquay Road, Pialba.

Phone: 07 4124 6863

Email: [email protected]


More information about Community Legal Services in Queensland is available at http://communitylegalqld.org.au More information about NACLC can be found at: www.naclc.org.au