Transport Options

• The TransComCare Bus- with wheelchair access and lift
• TransComCare cars

The Drivers

The drivers of TransComCare come from a pool of volunteers of the Hervey Bay Neighbourhood Centre. The Principal Coordinator assesses and ‘register’s the person as a volunteer, placing them within the program that best suits. Should that program be TransComCare, the volunteer will have an induction process where they will be skilled on being a driver. In addition it is a requirement that each driver obtains a Drivers Authorisation Licence within six months of commencing. While with TransComCare, the driver will continue to receive support and monitoring of their work. In addition, drivers are assessed through QUEENSLAND TRANSPORT with the completion of a criminal history check, a check on their driver’s licence and a complete medical assessment. 

Making your Booking

To ensure that we get you to your appointment on time, please ensure you:

• Give us 2 working days notice of your transport needs.  Phone FREE Call 1800 781 773
• Give us your full name and telephone number
• Your address
• Pick –up location and destination
• The day and date you require the transport
• The time of your appointment and time you require us to pick you up again
• If a carer will be travelling with you- this is important for us to know for seating arrangements.