Eligibility

To be eligible a person must meet all following criteria:

• Be eligible for the Home and Community Care Service
• Be a resident of Hervey Bay
• Be a person who is frail, aged, disabled (temporary or permanent)
• Be living at home
• Find it difficult to use public transport or have no other means of transport
• Be a carer of a person who is frail, aged, disabled (temporary or permanent)
• Friends and neighbours cannot use the service. They may seek registration with TransComCare as a separate client but must meet the HACC criteria.

You must tell us when your circumstances change. For example, if you or your partner move into a high care facility or you are no longer a Carer.

To receive this service, you must be HACC eligible.